Competency & Training Coordinator - IKM Testing UK (Aberdeen)

Overall Purpose of the Job

To develop and deliver effective, efficient and pro-active competency initiatives to IKM which will enhance the skill base and provide development opportunities within the business. To coordinate the competency management system and associated processes for IKM, as well as install regular monitoring and feedback mechanisms to support the desired deliverables.

Provide professional, accurate and timely support across the HR, Competency & Training department, whilst helping to support the Operations Departments to ensure all records are up-to-date, accurate at all times, and communicated to relevant parties.

Must be willing to undertake short assignments away from base location, including some overseas travel to perform similar duties as detailed below.

Roles and Responsibilities

Competency Responsibilities:
• Provide advice on range and appropriateness of competence assurance services available to service lines and assist in adherence to procedure.
• Ensure that the Competence programmes are consistently applied across the business and take all necessary action to manage problems or obstacles to satisfactory implementation.
• Utilise, prepare and update competence guidance documents to communicate best practice and standardise the approach throughout the company.
• Act as Lead Verifier for Company and ensure that all Awarding Body regulations are met.
• Support Assessors and Verifiers, ensuring adequate provision across sites in appropriate service lines.
• Develop and improve competence assurance materials/methods.
• Support candidates undertaking competence assessment through, in-person, telephone and email communications.
• Ensure that all databases (electronic and online Competence Management System) are maintained and kept up-to-date.
• Compile competence reports for management, clients and Awarding Bodies to agreed timescales, having due regard to the agreed key performance measures.
• Act as focal point for clients (internal and external).
• Using specific templates to assist Services Lines to develop Career Builders which will provide transparent opportunities for employee advancement, which are supported by technical competencies and training plans.
• Assists in the development of new training competence scorecards for Service Lines
• Perform any other delegated responsibilities as instructed by the line management within the timeframe specified in a safe and efficient manner to meet business requirements.
• Carry out duties and responsibilities in accordance with any and all Company Policies, protocols, procedures, risk assessments and systems (including emergency and incident routines) as well as specific site assignment instruction/requirements.

Training Responsibilities:
• Assist with creating and maintaining training matrices.
• Research and review training providers.
• Coordinate the organisation of training courses including venues, procurement and execution as per the IKM Training Management procedure.
• Organise, and collate any course materials required in a timely manner to meet course requirements.
• Collate and analyse course evaluation forms in order to prepare reports on course improvements.
• Populate training database with all IKM personnel training records and monitor upcoming expiry dates.
• Assist with the administration and coordination of graduate apprenticeships and other employee education.

Other Duties
• Provide support across the HR, Competency & Training department as required, as well as assist other departments, as and when needed.

Qualifications Required (Technical, Professional, Academic)

• HND or higher in related discipline (Human Resource Management, Business Management/Administration).
• CIPD accreditation.
• Competency Verifier.

Experience Required

• Highly proficient in all Microsoft Office tools, particularly Excel, PowerPoint, Word and Outlook.
• Previous experience in a Competency role.
• Previous experience of working with an ISO recognised Competency Management Experience.

• Previous experience of supporting Training is desirable.

Personal Skills

• Good level of literacy and numeracy.
• Excellent oral, written and presentation skills.
• Strong communication skills, both written and verbally.
• Enthusiasm and commitment.
• Ability to work well in a team, whilst also independently using own initiative.
• Confident and articulate.
• Proactive with a high attention to detail.
• Represent IKM’s best interests at all times.
• Self-motivated.
• Ability to engage with all employees at any level of the organisation.
• Highly organised and flexible approach to work.
• Comfortable to challenge and question line management.
• Reliable, driven and flexible.

Suitable and interested candidates should email a copy of their CV to to apply for this position, quoting the full job title in the subject heading.

IKM Testing UK
The IKM Group, Norway|Telephone: +47 51 64 90 00|
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